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General FAQ - Answers to our most frequently asked questions
Q. I have a Windows computer, do I need to sign up for a Windows 2003
hosting plan?
A. No, the server type you choose is
based more on special needs and it does not matter what type of computer
you use when working on your website. The rule of thumb is unless
you need ASP, Cold Fusion, or MS ACCESS, then the Linux web
hosting plans are best
for you. When in doubt, choose a Linux web hosting plan.
Q. I bought my domain name a long time ago and haven't really used
it, can I sign up with you and activate it?
A. Yes you sure can. We can give you
login access to your web space within a few hours of signing up.
Getting the name to work is merely a matter of repointing the name
servers (DNS). Complete instructions are sent when you sign
up online.
Q. Is there a charge to transfer my domain from another hosting
company or to have it repointed to Globalnet GNP Hosting?
A. No there is not. There is no
charge for moving your site from another company to our servers
and no charge for pointing the DNS.
Q. If I move from another hosting company to Globalnet GNP
Hosting, will my web site be down or will I lose any email?
A. Your site will not go down and you
won't lose any email. You will have full access to your new web
space prior to making the switch so when the change does go
through the system, you will have already had a chance to load
your files and be up and running before it occurs. It's really
easy to do and we are here to assist if you need help.
Q. I am currently paying $35/yr in renewal fee's for my domain
name. I saw that you sell domain names for much less. Can I renew my name
through you?
A. Yes you can. We charge just $15
for a domain renewal. Just go to
http://domain--registration.org and use the 'transfer domain'
option. It's an automated process and when completed, a full year
will be added to your current expiration date.
Q. Do I need to know any programming to build my website?
A. Not at all. There are many free
web page building programs out there which make building a web
page as easy as writing a normal letter. Just type out what you
want to say, add a picture or two, and then save the file directly
to your website. It will be instantly viewable on the net!
Q. I'm planning on doing as much of the website myself as possible
but I might get stuck. What will you do to help me?
A. We have a 24/7 web support desk,
email tech support, and also telephone tech support who can give
you free advice and work you through your problem. Support is
always free and we will also teach you new things throughout
the solution process.
Q. I don't want to hire a web designer but if I pay you money will
you make a members only area, or a order form, or maybe some
logos? I don't want to give a stranger access to my website so if
possible can you help me through the stuff I don't understand yet?
A. Sure we can. We are able to handle
anything you might request of us. No job is too big or small and
we'll be sure to get the work done to your satisfaction before any
final payment is made. We'll work fast and finish professionally.
Q. All of the plans sound good but how do I know which is the
right one for me?
A. Usually the Linux Starter Plan is the best
choice for a new user but if you know for sure your site will be
getting lots of traffic, be selling items online, or need a lot of
space, then you would definitely want to go with the standard or
premium Linux plans.
Q. Are you hiring?
A. Yes we are. We are currently
looking for outside sales reps and web designers to work on a
generous commission plus
lifetime residuals pay structure. Please phone
231-929-7978 for more information.
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